We are currently experiencing a slight delay in our fulfillment process due to a recent high volume of orders from our most recent restocks and our End of Year sale. We kindly ask to please allow additional time from our usual standard for your order to process as our small business is working tirelessly to meet the demand.
All orders typically dispatch within 48 hours, excluding weekends and public holidays. All orders ship from the United States. Shipping timeframes exclude processing time.
Please find below estimated delivery times depending on your destination country:
- FREE Standard Shipping — 5-7 business days
- $10 Priority Shipping — 3-5 business days
- $20 Express Shipping — 1-2 business days
- Economy International Shipping — 6-18 business days
- Express shipping by DHL — 1-3 business days
- Rates depend on destination country and doesn't include duties/taxes
Shipping delays are subject to each courier and may vary. Kindly check the courier’s website for the most updated tracking information.
Further, items purchased on pre-order are subject to varying delivery times. Pre-ordering guarantees your purchase of an item when it is back in stock. If you have other items in your order, those will ship out when your pre-order item is back. If you need your other items faster, please place a separate order. Pre-order dates are only estimates.
We are proud to partner with OrderProtection to protect your order against loss, damage, theft, wrong/missing items and return to sender for an additional fee. If you chose to opt-out of package insurance, your order will not be insured. LEAU is not responsible for courier delays, lost, stolen or misplaced orders and are not refundable.
Unfortunately, we cannot change/cancel any orders after they are placed as our warehouse begins fulfilling orders the moment they are placed.
Original shipping charges, package insurance are non-refundable. We also do not refund incorrect address or return to sender packages if we are not at fault, you will be issued store credit minus a restocking fee.
*The above processing and shipping times are estimates and can vary due to availability, restocks, launches and sales.
If you are experiencing any delivery issues, please contact us at firstname.lastname@example.org.