All orders typically dispatch within 48 hours, excluding pre-order items, weekends and public holidays. All orders ship from the United States. Shipping timeframes exclude processing time.

Please find below estimated delivery times depending on your destination country:

Shipping delays are subject to each courier and may vary. Kindly check the courier’s website for the most updated tracking information. 

*The above processing and shipping times are estimates and can vary due to availability, restocks, launches and sales.

PRE-ORDERS
Further, items purchased on pre-order are subject to varying delivery times. Pre-ordering guarantees your purchase of an item when it is back in stock. If you have other items in your order, those will ship out when your pre-order item is back. If you need your other items faster, please place a separate order. Pre-order dates are only estimates.

As a small, woman-owned and self-funded business, we work directly with our factory to bring each collection to life. Pre-orders allow us to fund production upfront, directly supporting our factory partners and the work that goes into making each piece, while also helping us better understand demand so we can produce more intentionally and avoid unnecessary overproduction.

We truly appreciate your patience and support. Every pre-order helps us continue investing in the people, craftsmanship, and production behind LEAU.

SHIPPING INSURANCE
We are proud to partner with OrderProtection to protect your order against loss, damage, theft, wrong/missing items and return to sender for an additional fee. If you chose to opt-out of package insurance, your order will not be insured. LEAU is not responsible for courier delays, lost, stolen or misplaced orders and are not refundable.

ORDER CHANGES/CANCELLATIONS
Unfortunately, we cannot change/cancel any orders after they are placed as our warehouse begins fulfilling orders the moment they are placed.

OTHER THINGS TO NOTE
Original shipping charges, package insurance are non-refundable. We also do not refund incorrect address or return to sender packages if we are not at fault, you will be issued store credit minus a restocking fee.

If you are experiencing any delivery issues, please contact us at help@leauclothing.com.